Release-build service board Known issues
A small tracker for problems that can block a repair or a save. Developer-confirmed launch bugs,
player workarounds, and older pre-release reports are labeled separately.
Known issue Developer-confirmed or repeated active issue Workaround reported by players Still being checked Pre-release or incomplete evidence INC-001
Still being checked Empty competition box with no usable device Community Eggotchi competition report
Current finding A player reported an empty box; reinstalling did not solve their case. A general recovery has not been verified.
What you can do Keep the save and report the competition round, device, build and a screenshot. Do not assume reinstalling or buying another part fixes the box.
Source reported August 2026
Last checked September 18, 2026
INC-002
Source verified Story blocked after the rock musician’s guitar Developer-confirmed 1.0.015 hotfix; some older saves may remain affected
Current finding The August 22 developer reply confirms a targeted progression fix.
What you can do Update, preserve the save, and compare the last story job. Pre-1.0.013 affected saves may need further help.
Source reported August 22, 2026
Last checked September 18, 2026
INC-003
Known issue Airbrush produces no visible paint Player reports including a Freestyle order
Current finding A no-spray symptom is distinct from a wrong named palette. No universal fix was verified in the checked discussion.
What you can do Record the version, GPU, platform and input method; preserve the affected save and compare with another available paint job.
Source reported August 2026
Last checked September 18, 2026
INC-004
Source verified Firmware update fixes for Guitar Legend, MyPod, and gamepad Resolved launch device bug plus a later gamepad firmware fix
Current finding v1.0.009r fixed Guitar Legend and MyPod firmware jobs; v1.0.013r made the firmware mechanic work on gamepad.
What you can do Update ReStory before reopening an affected order, then compare mouse and controller input if the current build still fails.
Source reported August 6, 2026
Last checked September 14, 2026
INC-005
Known issue Cleaning sound plays but dirt never clears First Pokia phone and other cleaning interactions
Current finding Multiple launch reports; public cause is not confirmed.
What you can do Check the cleaning hotspot and every rotated face first. No universal bug fix yet.
Source reported August 6, 2026
Last checked August 7, 2026
INC-006
Still being checked Atari joystick or device box appeared missing in playtest Pre-release first-day report; release build not yet verified
Current finding The playtest thread documents the normal box system and a restart recovery, but we have not confirmed the same failure in the release build.
What you can do If it happens, check the right shelf and right side of the table before restarting. Treat this as a pre-release workaround.
Source reported December 12, 2025
Last checked August 7, 2026
INC-007
Still being checked Steam Deck rotation may still need a Steam Input fallback Current gamepad fixes plus an older Deck-specific rotation report
Current finding Patch 1.0.013r improves gamepad prompts, dialogue, and firmware; a clean release-build Steam Deck rotation test is still missing.
What you can do Test the current native layout first. If rotation is absent, use Mouse + Keyboard or Mouse Only with right click on the left trigger.
Source reported December 12, 2025
Last checked August 28, 2026
Found a different failure?
Send the evidence, not just the symptom. Include the device or order name, build number, hardware, what you clicked, and a link or screenshot. We will not publish a workaround until it can be traced or reproduced.
Report an issue Need a narrower answer?
Search by device or patch The device database lists named gadgets and symptoms. The version center shows when a fix shipped and which guide it changed.